Privacy Policy

Personal Information We Collect

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device and browsing activities. This includes:

Web browser type and version.
IP address.
Time zone.
Information about cookies installed on your device.
Web pages or products viewed.
Referring websites or search terms.
Interactions with the website.

Information You Provide:

When you use our services, register on our website, or communicate with us, you may provide personal data, including but not limited to:

Name and surname.
Address.
Email address.
Phone number.
Payment information.
Preferences related to services.

For SMS communication, we may also collect your phone number, consent preferences, and interaction data in compliance with A2P 10DLC requirements.

How We Use Your Information:

We use your information to:

Provide, operate, and improve our services.
Process payments and deliver services.
Communicate with you about orders, updates, promotions, or other inquiries.
Ensure compliance with legal and regulatory obligations, including SMS opt-in and opt-out requirements.
Protect against fraud, unauthorized access, or illegal activities.

A2P 10DLC Compliance:

For SMS communications:

Consent Management: We require explicit consent before sending text messages. You can opt in by providing your phone number and agreeing to receive messages from Julian Landscaping Services.
Opt-Out Options: You can opt out of receiving SMS messages at any time by replying “STOP” to any message. Opt-out requests are processed promptly.
Message Transparency: Messages will clearly identify our business name and purpose. Standard message and data rates may apply.

Why We Process Your Data:

We process your data to:

Fulfill service agreements.
Communicate with you effectively.
Improve website functionality and user experience.
Maintain security and compliance.

Minimal data processing is applied, and any data collected automatically is used solely for identifying abuse or aggregating usage statistics, ensuring it does not identify individual users.

Your Rights:

If you are a resident of the European Union or other regions with similar data protection laws, you have the following rights:

Right to be informed: Know what personal data we collect and why.
Right of access: Access your personal data.
Right to rectification: Correct inaccurate information.
Right to erasure: Request data deletion.
Right to restrict processing: Limit how your data is processed.
Right to data portability: Transfer your data.
Right to object: Object to data processing.
Rights in relation to automated decision-making: Opt-out of profiling.

To exercise these rights, contact us at team@julianlandscaping.com.

Data Transfers:

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located and operated.

Links to Other Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Information Security:

We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Legal Disclosure:

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

Comply with legal obligations.
Protect our rights or property.
Ensure the safety of users or others.
Investigate fraud or security concerns.

Contact Information:

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: team@julianlandscaping.com
Phone: (206) 876-8820
Mailing Address: Julian Landscaping Services, 158 SW 148th Street #1066, Burien (Seattle), WA 98166

Policy Updates:

This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or other circumstances. The updated version will be posted on our website with a revised “Last Updated” date.

Last Updated: December 30, 2024